Cookie Policy

Last updated: 6 September 2026

This Cookie Policy explains how Velquro ("Velquro", "we", "us", "our") uses cookies and similar technologies on our website and platform at https://velquro.co.uk (the "Service"). It should be read alongside our Privacy Policy, which explains more generally how we collect, use, and protect personal data. By continuing to use our website or the Service, you consent to our use of cookies as described in this Policy, except where we are required by law to obtain your prior consent, in which case we will ask for it separately through our cookie consent tool.

1. Introduction

This Cookie Policy explains how Velquro ("Velquro," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website or use our web-based business management platform (together, the "Service"). It should be read alongside our Privacy Policy, which explains more broadly how we collect, use, and protect personal data, and our Terms and Conditions, which govern your use of the Service.

Velquro provides web-based software that combines customer relationship management (CRM), project management, HR administration, and financial record-keeping tools within a single online dashboard. Because the Service is entirely web-based and accessed through your browser, cookies and similar technologies play a role in making sure the platform works properly, remembering your preferences, keeping your account secure, processing your payment through Stripe, and, where you have consented, helping us understand how our website and platform are used so that we can improve them over time.

This Policy sets out what cookies are, the categories of cookies and similar technologies we use, why we use them, how long they last, and how you can control or manage them, including through your browser settings and, where applicable, through a cookie consent tool on our website. By continuing to use our website or the Service after being presented with information about our use of cookies (including, where applicable, a cookie consent banner), you consent to our use of cookies as described in this Policy, except in relation to strictly necessary cookies, which do not require consent because they are essential to the operation of the Service.

2. What Are Cookies and Similar Technologies?

Cookies are small text files that are placed on your computer, phone, or other device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of a site. Cookies allow a website to recognize your device on subsequent visits, remember choices you have made (such as your login state or language preference), and, in some cases, gather information about how the site is used.

In addition to traditional browser cookies, this Policy also covers similar technologies that serve comparable purposes, including:

(a) Local storage and session storage, which are mechanisms built into modern web browsers that allow a website to store information locally on your device, often used by web applications like Velquro to keep the platform responsive and to remember your session and preferences without repeated trips to our servers;

(b) Pixels and tags, small pieces of code embedded in a web page or email that can indicate that a page has been viewed or an email opened, sometimes used in connection with analytics or communications;

(c) Software development kits (SDKs), which may be used within certain parts of the Service to enable functionality provided by third-party services, such as our payment processor.

For simplicity, we refer to all of these technologies collectively as "cookies" throughout this Policy, unless we specifically distinguish between them.

Cookies are generally categorized as either "session" cookies, which are temporary and are deleted from your device when you close your browser, or "persistent" cookies, which remain on your device for a set period of time (or until you delete them) and are used to remember information across multiple visits. Cookies may also be categorized as "first-party" cookies, set directly by the website you are visiting (in this case, Velquro), or "third-party" cookies, set by a domain other than the one you are visiting, typically because a service from that third party (such as a payment processor or analytics provider) has been embedded into the page.

3. How We Use Cookies

We use cookies and similar technologies for a number of purposes in connection with our website and the Service, which generally fall into the categories described in Section 4 below. In broad terms, these purposes include:

(a) Making the website and the Service function properly, including allowing you to log in, navigate between the CRM, project management, HR administration, and financial record-keeping modules, and maintain an active session as you use the dashboard;

(b) Remembering your preferences and settings, such as display preferences or previously selected options, so that you do not have to re-enter them every time you visit;

(c) Keeping your account and our platform secure, including helping to detect unusual or potentially fraudulent activity, and supporting the security measures that protect your account and data;

(d) Processing payments securely, since our payment processor, Stripe, uses cookies and similar technologies as part of enabling secure checkout and fraud prevention when you purchase a Velquro package;

(e) Understanding how our website and Service are used, where you have consented to analytics cookies, so that we can see which pages and features are most used, identify technical issues, and make informed decisions about how to improve the Service over time; and

(f) Where applicable, and only with your consent, supporting marketing activities, such as understanding the effectiveness of our own advertising or communications, though we do not use cookies to build advertising profiles about you for third-party advertising networks unless this Policy is updated to reflect such use and appropriate consent is obtained beforehand.

4. Categories of Cookies We Use

We group the cookies used on our website and within the Service into the following categories. Depending on your jurisdiction and applicable law, some or all of these categories may require your prior consent before being set, other than strictly necessary cookies, which are exempt from consent requirements because they are essential to providing the Service you have requested.

(a) Strictly Necessary Cookies. These cookies are essential for the website and Service to function and cannot be switched off in our systems. They are typically set only in response to actions you take that amount to a request for services, such as logging into your account, setting privacy preferences, or completing a purchase. Without these cookies, core functionality such as staying logged in, navigating between modules, and completing a secure checkout would not work properly. Because these cookies do not involve tracking for analytics or marketing purposes, they do not require your consent under applicable law, although we still disclose them in this Policy for transparency. (b) Functional Cookies. These cookies allow the website and Service to remember choices you make (such as display settings or previously visited sections of the dashboard) and provide enhanced, more personalized features. The information these cookies collect may be anonymized, and they do not track your browsing activity on other websites. If disabled, some personalization features may not work as intended, but the core Service will generally remain usable.

(c) Performance and Analytics Cookies. These cookies collect information about how visitors use our website and the Service, such as which pages are visited most often, how long users spend on particular screens, and whether any error messages are encountered. All information collected by these cookies is aggregated wherever reasonably possible and used to help us understand and improve how the Service performs. Where required by applicable law, these cookies are only set with your consent.

(d) Payment and Fraud-Prevention Cookies (Third-Party). These cookies are set by Stripe, our third-party payment processor, when you complete a purchase of a Velquro package. They help enable secure payment processing and assist Stripe in detecting and preventing fraudulent transactions. These cookies are generally considered necessary to complete a transaction you have specifically requested, and further information about Stripe's own use of cookies can be found in Stripe's separate privacy and cookie disclosures.

(e) Marketing and Advertising Cookies. If used, these cookies would be used to make advertising more relevant to you and your interests, and to measure the effectiveness of advertising campaigns. As noted above, we do not currently use cookies for third-party advertising purposes; if this changes in the future, this Policy will be updated accordingly, and, where required, your prior consent will be obtained before any such cookies are set.

5. Cookie Table (Illustrative)

The table below provides an illustrative summary of the types of cookies that may be used across our website and Service. Because specific cookie names, providers, and durations can change over time as we update our website and the underlying technologies we rely on, we recommend that Velquro maintain and publish an up-to-date, automatically generated cookie table (for example, through a cookie consent management platform) alongside or in place of this illustrative summary, to ensure the disclosure remains accurate on an ongoing basis.

Category: Strictly Necessary. Example purpose: Maintaining your logged-in session as you navigate between CRM, project, HR, and financial modules. Typical duration: Session, or up to 30 days for "remember me" style login persistence. Provider: Velquro (first-party).

Category: Strictly Necessary. Example purpose: Storing security tokens used to protect against cross-site request forgery and similar attacks. Typical duration: Session. Provider: Velquro (first-party).

Category: Functional. Example purpose: Remembering your preferred dashboard layout, display settings, or the last module you were viewing. Typical duration: Up to 12 months. Provider: Velquro (first-party).

Category: Performance/Analytics. Example purpose: Measuring page views, feature usage, and general navigation patterns to help us understand and improve the Service (only set with consent, where required). Typical duration: Up to 24 months. Provider: Velquro and/or a third-party analytics provider engaged by Velquro. Category: Payment/Fraud Prevention. Example purpose: Enabling secure checkout and detecting fraudulent payment activity during purchase of a Velquro package. Typical duration: Varies, generally session-based or short-lived. Provider: Stripe (third-party).

Category: Marketing (not currently used). Example purpose: Not currently applicable; reserved for future use if introduced, subject to consent. Typical duration: Not applicable. Provider: Not applicable.

This table is provided for illustrative purposes and should be verified against an actual technical audit of the cookies placed by our website and Service before publication, to ensure completeness and accuracy.

6. Cookies Set by Stripe and Other Third Parties

Where you make a purchase through our website, our payment processor, Stripe, may place its own cookies on your device as part of enabling a secure checkout process and helping to prevent fraudulent transactions. These cookies are set and controlled by Stripe, not by Velquro, and their use is governed by Stripe's own privacy policy and cookie disclosures, which we encourage you to review directly for further detail on how Stripe uses cookies and similar technologies.

We may, from time to time, use other third-party service providers in connection with our website or Service — for example, an analytics provider to help us understand website usage, or a customer support tool to manage support inquiries — and such providers may place their own cookies as part of delivering their services to us. Where this is the case, we will identify the relevant third parties in our cookie table (see Section 5) or through our cookie consent management tool, where applicable, and such third parties are subject to their own privacy and cookie practices, which we encourage you to review.

We do not control the cookies set by third parties and are not responsible for their content, accuracy, or the way in which they process any information collected through such cookies, beyond our own obligations to select and use reputable providers consistent with our Privacy Policy.

7. Cookies Within the Logged-In Platform

It's worth distinguishing between cookies used on our public marketing website (before you have an account or are logged in) and cookies used within the logged-in Velquro dashboard itself, since the purposes served by each can differ somewhat.

On our public website, cookies are primarily used to support general browsing, remember basic preferences, and, where you consent, help us understand how visitors find and use our marketing pages, pricing information, and sign-up flow.

Within the logged-in dashboard, cookies (and related technologies such as local storage) are used more heavily to support the core functionality of the Service itself — for example, keeping you securely logged in as you move between the CRM, project management, HR administration, and financial record-keeping modules, remembering your place within a multi-step process (such as creating an invoice or setting up a new project), and supporting the security measures that protect your account and your business's data. Given the sensitivity of the customer, HR, and financial information stored within your account, strictly necessary cookies play a particularly important role in keeping your logged-in session secure and ensuring that data is only accessible to properly authenticated users. Because these logged-in cookies are, in the large majority of cases, strictly necessary to deliver the Service you have signed up and paid for, they generally do not require separate consent beyond your acceptance of our Terms and Conditions and this Policy at the point of registration and purchase.

8. How to Manage and Control Cookies

You have a number of options for managing or controlling cookies, both through tools we may provide on our website and through your own browser or device settings.

(a) Cookie consent tool. Where required by applicable law, we display a cookie consent banner or similar tool when you first visit our website, allowing you to accept or reject non-essential cookie categories (such as performance/analytics or, if introduced, marketing cookies), and to change your preferences at any time thereafter, typically through a "Cookie Preferences" or "Manage Cookies" link available in the footer of our website.

(b) Browser settings. Most web browsers allow you to control cookies through their settings, including options to block all cookies, block only third-party cookies, delete existing cookies, or receive a notification whenever a new cookie is set. These settings are typically found in the "Privacy," "Security," or "Cookies" section of your browser's settings menu, and the exact steps vary depending on which browser and device you are using. Popular browsers each publish their own guidance on managing cookies, which you can typically find by searching for "[your browser name] manage cookies" or through the browser's own help center.

(c) Device-level controls. Some mobile devices and operating systems provide additional privacy controls that can affect how cookies and similar technologies operate within mobile browsers or embedded web views.

(d) Opting out of specific analytics providers. If we use a third-party analytics provider that offers its own opt-out mechanism (such as a browser extension or opt-out cookie), we will identify this where applicable, either in this Policy, in our cookie consent tool, or in our Privacy Policy.

Please note that if you choose to block or delete cookies, some parts of our website or Service may not function as intended. In particular, because strictly necessary cookies are required to keep you logged in and to complete secure transactions, blocking these cookies entirely is likely to prevent you from using core parts of the Service, such as accessing your dashboard or completing a purchase. Functional and analytics cookies can generally be disabled with a smaller impact on core functionality, though some personalization features may no longer work as intended.

9. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) signal that you can enable to indicate a preference that websites you visit not track your browsing activity across other sites. There is not yet a common industry standard for how websites should respond to DNT signals, and, like many websites, our website may not currently respond differently to a browser's DNT signal. Where you have concerns about tracking, we recommend using the cookie consent and browser-based controls described in Section 8 above, which provide a more direct and reliable way to manage cookie-based tracking on our website and Service, pending broader industry standardization of DNT signals.

10. Retention of Cookie Data

Different cookies remain active on your device for different lengths of time, as reflected in the illustrative table in Section 5. Session cookies are automatically deleted when you close your browser. Persistent cookies remain on your device for a defined period — which may range from a matter of days up to approximately 24 months, depending on the specific cookie and its purpose — or until you manually delete them through your browser settings, whichever comes first.

Where cookies are associated with information that constitutes personal data (for example, where an analytics cookie is linked to your account or user profile), that information is retained and handled in accordance with the data retention principles set out in our Privacy Policy, in addition to the cookie-specific expiry periods described in this Policy.

11. Children's Privacy and Cookies

Our website and Service are intended for use by businesses and individuals who meet the eligibility requirements set out in our Terms and Conditions, and are not directed at children. We do not knowingly use cookies to collect personal data from children, and we do not knowingly permit children to create an account or otherwise use the Service. If you believe a child has provided us with personal data through cookies or otherwise, please contact us using the details in Section 13 below so that we can take appropriate action.

12. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies and similar technologies we use, changes to applicable law, or changes to our website and Service more generally. Where we make a material change, we will update the "Last Updated" date at the top of this Policy and, where appropriate, provide additional notice, such as through our cookie consent tool or a notice on our website.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website or the Service after any updates to this Policy take effect constitutes your acknowledgment of the updated Policy, subject to any additional consent that may be separately required under applicable law for new categories of non-essential cookies.

13. Legal Bases and Regional Considerations

The specific legal requirements that apply to our use of cookies can vary depending on where you are located and which laws apply to your visit to our website or use of the Service. This section provides a general overview of some of the frameworks that may be relevant; it is not a substitute for jurisdiction-specific legal advice, and Velquro should confirm applicable requirements with qualified counsel in each jurisdiction where it operates or has customers.

(a) European Union and United Kingdom. Under the ePrivacy Directive (as implemented in EU member states) and, in the United Kingdom, the Privacy and Electronic Communications Regulations (PECR), storing or accessing information on a user's device (including through cookies) generally requires the user's prior consent, except where the cookie is strictly necessary to provide a service the user has explicitly requested. Where personal data is processed via cookies, the General Data Protection Regulation (GDPR) or UK GDPR may also apply, meaning such processing must have a valid legal basis, and individuals may have rights to access, correct, or request deletion of such data, as described further in our Privacy Policy.

(b) United States. Certain U.S. states, including California under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and a growing number of other states with comprehensive privacy laws, provide residents with rights relating to the sale or sharing of personal information, which can include information collected through certain types of cookies (for example, cookies used for cross-context behavioral advertising). Where such laws apply and we engage in practices that fall within their scope, we will provide the disclosures and opt-out mechanisms required by the applicable law, which may include a "Do Not Sell or Share My Personal Information" link or equivalent mechanism, if and when such practices are introduced.

(c) Other jurisdictions. Other countries and regions maintain their own data protection and e-privacy frameworks that may impose similar or different requirements regarding cookies and user consent. Where we knowingly offer the Service in a jurisdiction with specific cookie-related legal requirements, we aim to configure our cookie consent practices to meet those requirements, and we encourage customers operating in, or whose own end customers are located in, jurisdictions with specific requirements to consider whether any additional configuration or disclosure is needed on their own websites where they embed or link to Velquro-related content.

Because privacy and e-privacy law in this area continues to evolve, we recommend that this section be reviewed periodically alongside the rest of this Policy to ensure it remains accurate and current.

14. Cookie Consent Management

Where applicable law requires prior consent for non-essential cookies, we aim to implement a cookie consent management tool on our website that allows visitors to: (a) receive clear information about the categories of cookies used, consistent with Section 4 of this Policy; (b) provide granular consent, accepting some categories of non-essential cookies while declining others; (c) withdraw previously given consent at any time, as easily as it was given; and (d) access a record of their current cookie preferences through a persistent link, typically located in the website footer.

Where a visitor declines consent for a given category of non-essential cookies, we will configure our systems, to the extent technically feasible, to avoid setting cookies in that category, or to disable their effect, until such time as consent is subsequently given. We may still need to set a small, strictly necessary cookie purely to remember that a visitor has made a cookie choice, so that the consent banner is not repeatedly displayed on every page load; this specific cookie falls within the strictly necessary category described in Section 4(a) and does not itself require separate consent.

We encourage Velquro to periodically test its cookie consent implementation to confirm that cookies are, in practice, only being set in accordance with the preferences visitors have actually selected, since a mismatch between disclosed practice and actual technical behavior is one of the most common sources of regulatory risk in this area.

15. Contact Us

If you have any questions about this Cookie Policy, or about how we use cookies and similar technologies on our website or within the Service, please contact us through the contact details published on the Velquro website. We also encourage you to review our Privacy Policy for more information about how we collect, use, and protect personal data more broadly, and our Terms and Conditions for the overall terms governing your use of the Service.